Shipping is done by Fed-ex Ground. We do not ship outside of North America. Fed-ex rates are based on the actual product weights.
Items are shipped Monday - Friday. Orders are processed, packed, and shipped within 24 hours, if there is a problem with shipping your item we will contact you.
Estimated Delivery Times for Orders Shipped Fed-ex Ground
This map illustrates service schedules in business days as of August, 2013 for FedEx Ground shipments.
Orders are generally shipped within 1-2 business days after they are placed. Transit times for orders sent via Fedex Ground can be found in the above map.
Live Fish Shipping
All Fish are Shipped through UPS Overnight. The Shipping Charge for Single Koi (not BOX orders) is $50 this is a flat rate. We have set the shipping price at the lowest possible rate. Shipping cost is based on weight and your Zip Code.
Fish are shipped separately from other items, when ordering fish and products please make 2 separte orders. If not then we will send you an invoice for the cost of shipping the fish.
When checking out, select the option for BOX KOI OVERNIGHT. If this is not selected then we will send you an invoice for the remaining shipping charge.
To ensure you receive the healthiest species available and to reduce the travel stress on your Koi, your order will be shipped direct to your door via UPS overnight. Fish are placed into sealed plastic bags containing water, ice and pure oxygen.
We will call or email the information to you on the day of the shipment.
We have absolutely the quickest turn-around in the industry.
We ship Monday through Thursday during the season and Monday through Wednesday in off season. If you place you order by Noon you will receive your fish the very next day.
If You Have any Questions Please Send Us A EMAIL Here, or you can call us at (910) 280-0504, Between the hours of 8am and 6pm EST.
Your Koi will be shipped from North Carolina, where Blue Ridge Koi is located.
To Find out Our Buying Process on Koi and Goldfish Click Here.
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